How do I make a purchase?
To make a purchase simply browse our store and add any items you wish to buy to your shopping cart. Once you have added the items you wish to purchase to your shopping cart, please proceed to our secure checkout area where you will be asked to enter a few details needed to complete the transaction.
How can I pay?
All payments are processed by Paypal our secure online payment gateway. You may use your Paypal balance to pay if you already have a Paypal account. You do not need a Paypal account to complete your order. Simply choose to pay with your credit/debit card by selecting 'continue checkout' on the Paypal payment page.
When will my order be dispatched?
We dispatch orders 5 days a week (Mon - Fri, excluding bank holidays). Any orders placed before 2pm will be dispatched the same day.
How soon will I receive my order?
This depends on which delivery service you have selected and the time your order is placed. Please check our delivery information page for more information on each individual service.
What size costume should I order?
We sell a wide range of costumes in a variety of sizes. Please check individual costume descriptions for more information. Please note that fancy dress costumes are not tailored to fit individual sizes, but rather to accommodate a range of sizes. Most costumes are made from stretch material to allow some flexibility in size.
Can I return an item if it is not suitable?
Yes, under consumer protection laws you are entitled to a 7 day cooling off period. Please refer to our returns policy for our full terms and conditions.
How can I contact you?
If you would like to get in touch with us, please use the 'contact us' form on this website or email us at firstname.lastname@example.org and we will endeavour to reply to your query as quickly as possible.